Shame really as we really liked this restaurant but it's not the first time the restaurant has been coldMore, Came for lunch with a friend. 7 for prawns and there was hardly anything on her plate and no sauce. Metro Gateshead Clasper way, Swalwell, Newcastle upon Tyne, NE16 3BE Opening times Mon - Thurs: 12pm - 9pm Fri & Sat: 12pm - 10pm Sun: 12pm - 8pm 0191 414 4432. Extremely uneasy about this.More. Take your friends with you to have tasty yorkshire pudding. Good value for money too. on a different note the food was good, but the situation could have been managed better. He came back with a note pad threw it on the table and said you have to do a bank transfer & pointed to the bank details on the pad, said fair enough just wanted to pay and leave,.waiter then stood over my shoulder watching me entering passwords for my online banking, found this really uncomfortable and had to keep moving my phone to protect my details and he kept moving to see what I was doing, he was just rude and made me feel like I was trying to bump paying my share of the bill, he was getting impatient as I set up the transfer, not my fault, restaurants problem, his attitude was totally acceptable, once payment went through He then looked at my phone 3 times to check I had paid. Was bit like McDonalds! Would definitely recommend. I would only visit here if your not that hungry and want to spend a lot of money for not much food.More, Really disappointed with this place. Stay clear people do not waste you hard earned cash in this restaurantMore, I havent always had a bad experience at this particular Sambucas however we had booked as a large party of almost 30 people a couple of weeks before the date. Had to take my sister and cousins to Mc Donalds after we left. For myself the 1st time trying the la carte menu. This is the version of our website addressed to speakers of English in United Kingdom. Garlic bread was very hard and dry. Friends carbonara was tasteless and a tiny portion. Sadly our final departing moment was with a very unprofessional, unhappy server who couldn't care if her customers were happy or had a nice sambuca experience. Enjoyed the table in the sun whichfelt like being abroad. At Sambuca, we think friends, family, food and fun are what life should be about. .oh how wrong wewere! We sat and sat , and SAT. Try good tuna, fillet steaks and potato soup at Sambuca Forest Hall. Second time I have been here, It was terrible first time but thought I will give it another chance after trip advisors RAVE reviews. Food was average nothing more I'll bring it down to you" . Absolutely worse experience of my life. We actually felt unsafe by the time we had left. , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . We visited this restaurant Sunday evening. You are free to download the Sambuca Quayside menu files. more, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Second time Ive been when visiting for work. 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My food was all under cooked, first time I tried a scallop, i had to spit it out. Maybe I just ordered the wrong items. The remaining dishes judging by the clean plates were good. So from the back of the restaurant, you can check the desserts at the front. Can a gluten free person get a good meal at this restaurant? This was washed down with a bottle of wine that was reasonably priced. I have worked in the industry for over 10 years now and if any of my staff had made this mistake it is on us not the customer. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Some were friendly, and some were miserable. Couldn't resist inviting the chef out to thank him personally. Usually love Sambucas and have never had a bad experience before. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. My cheesecake was stale, and the two portions of red velvet cake were STALE. I would only visit here if your not that hungry and want to spend a lot of money for not much food. After the main meal, one of the waiters came up and asked for the birthday girl, my daughters face was priceless when he had her stand on a chair and he announced her 18th birthday to the restraint and got everyone to sign happy Birthday as Julia brought through the birthday cake. - toilets dirty and very smelly . They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. When finishing our drinks the same waiter started arguing with the table next to us and checked their phones 4 times to check their transfer went through, they were also really angry with the treatment received & complained to a manager. There are other Sambuca restaurants where the staff are lovely, friendly, helpful and cant do enough for you! Are you sure you want to delete this answer? !More, Whywhy..why are the owners not taking note of the reviews ? My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Not anymore. So from the back of the restaurant, you can check the desserts at the front. Good location but nothing spectacular about the food. Hot, tasty and served quickly. Decent food, food service and excellent value for money. Asked for the bill to see how much we had paid for a carbonara, margarita, chips and 4x double vodkas. Can a vegetarian person get a good meal at this restaurant? We live nearby so this would be a great place to eat except everytime we take the plunge and return we are just so so disappointed. 1,246 reviews . My mam couldn't drink it so sent it back and was given a seperate little jug for lime, there was less lime in the jug than in her original drink. When asking for the bill was told the machines were all down, asked why we werent told this when we first came in and waiter put hands in the air & shook his head! Manager brought us out some cocktails which he said were the same price as the drinks we had just had. was so aggressive. We would have been better off had it not. It is located in Heaton Park which one of the most beautiful parks in Newcastle. Thank you very much and we will be back. The value wasok, not expensive. It was a cold day and we could feel it when someone opened it and we had to move our chairs slightly so people could get their coats. Were delighted to have solved the problem of where to eat when staying at The Village. My son got a portion of Bolognese which wouldn't feed a bird, and my daughter's pizza crust was so tough , you'd need a jackhammer to get through it. User-chosen places to eat at for sambuca newcastle quayside menu. When told that things were not OK we were just met with bad attitude and them patronising us. Can a gluten free person get a good meal at this restaurant? My son, daughter and I decided to go out for a meal. Just terrible. It should have been a sign of things to come. Never again will I set foot in that shambles of a place.More, This has to be the worst Italian restaurant in the north east, food tasteless, ordered spicy beef risotto which Ive ordered in other restaurants but it came covered in sweet chilli sauce minging! Pizza? I complained but was not offered nothing to compensate! No cutlery, just the desserts. Staff were so friendly and welcoming, even when we turned up a bit late due to traffic. We were given a magnificent seat with wonderful views. Can a vegetarian person get a good meal at this restaurant? We are a small Italian restaurant based in Newc Staff asked if everything was OK as if it was just routine and not because they actually cared. The remaining dishes judging by the clean plates were good. Our team checks each review posted on the site disputed by our community as not meeting our. Heating good so not cold, Booked a table for 20 for daughters 18th birthday, had a little wait for the table as it was really busy in the restaurant. . , eventually one of the waitresses spotted us and said 'I'm just checking your desserts" . This spot is famous for its great service and friendly staff, that is always ready to help you. ThanksMore, Lovely friendly staff and the food was beautiful. Desserts were standard Sambuca fayre. ordered had no flavour and was disgusting, young chavas walking around in tracksuits and air max trainers! Sambuca - Blyth. Food came out was nice. Sambuca Braise Station: Great value for money - See 24 traveler reviews, 6 candid photos, and great deals for Newcastle upon Tyne, UK, at Tripadvisor. We ordered drinks , 2 without ice and 1 with ice. We had everything from Bolognese to seafood. The meals were all brought out very quickly and were hot which was good. Had a lovely, lovely night with teacher friends, celebrating the start of half term. Back to the table I went, confidently smiling at my children, in the knowledge that momma had solved the issue. Extremely uneasy about this. Restaurants - Sambuca Restaurants Home Restaurants Restaurants Trinity Square, Gateshead Metro Gateshead Forest Hall Cramlington Newcastle Quayside Cassia Sambuca Hartlepool Percy Main Seaham Blyth Forest Hall Heaton Park Tyne Tunnel Peterlee South Shields Sunderland Whitley Bay The Windmill Chester-le-Street Bedlington Consett View They took my steak to cook it a bit more for me and they cooked the already over cooked chips more aswel so the were inedible. Are you sure you want to delete this answer? This time correct order not put through, dirtyglass, cold starter and the staff just unattentive even though they out numbered the tables. This place will offer you great iced coffee or delicious coffee with cream. Won't be back. Are you sure you want to delete this question? 2 talking about this. I'll bring it down to you" . We sat and sat , and SAT. Service was amix of over attentive and hap- hazard! On a plus side, although short lived, when we mentioned about the missing item the waitress did acknowledge her mistake. Also the place is desperate of a deep clean and repairs to tables and chairs or better still replaced!! Everyone agreed it was delicious. Then asked if we could order food and drinks together to which the waitress walked away from us. Sambuca Quayside is perfect for those who are looking for a cheap meal with a view, but it may not be suitable for those who are fans of good Italian food and hospitality. WRONG. 15 minutes for drinks, food arrived quickly, had a 3 course special, potato skins average, pizza over cooked and crust so hard when cutting into it the pizza nearly flew across the table. (you can tell if you have a good chef in the kitchen by the way they cook a risotto) Not one server smiled during our stay. My mams chicken and the other had was over cooked and quite hard in places so she didn't enjoy it and her soup was cold and watery. Had the surf n turf which was phenomenal xxxYou would expect alot less for the bargain price.Literally outstanding food and excellent service from Maria and Angie. How a pizza can be so thin and yet raw is a scientific marvel. The location of the restaurant is also good, right on the River Tyne. Sambuca 6.95 Mushrooms, bacon, egg, beans and sausage Pizza Meat Feast (Not on Lunch Special) 8.95 Chicken, pepperoni, bolognese and ham Pastas All dishes with a choice of spaghetti or tagliatelle or rigatoni Cannelloni 6.95 Meat and spinach filled pancakes, tomato and bechamel sauce Carbonara 6.95 Bacon, cream, egg and parmesan Pasta Sambuca i understand that it is a difficult situation working in hospitality myself yet it isnt fair to make a group wait an entire hour. The whole experience was laughable from start to finish, complete shambles, place has really gone down hill over the last few years. First and last time I actually had to point out to the waitress that there were 3 of us. Then the drinks, we all got a 'half of coke' that came out in whiskey glasses, definitely not half at a cost of 1.50, then my mams lager and lime half pint glass but not full and mostly filled with lime. Great location in the Pavillion in Heaton Park too. From a self confessed 'foodie' I can honestly say from the bottom of my heart this was the very best food and service iv experienced in a very long time. For myself the 1st time trying the la carte menu. on a different note the food was good, but the situation could have been managed better. When they brought them out I could do nothing but laugh, 2.50 for litterally a mouth full of ice cream served in something not much bigger than an egg cup! We ordered drinks , 2 without ice and 1 with ice. My brother likes scallops so took the other half and he had to spit it out aswel. .oh how wrong wewere! 20 minutes later we were directed to a table with 2 chairs . Claim your listing for free to respond to reviews, update your profile and much more. I got a pasta split in half for my two little ones and the portion size that they got wasn't much less than what was given to the people that got full portions.
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